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Westpac customers were quick to express their displeasure when they read this sign at the Orewa branch last week, which, states that the branch will close on July 22.
Elderly customers, in particular, are dismayed as they don’t do online banking and like to have personal contact with their bankers.
“It’s a real reduction in service, and I will be reconsidering where I bank,” one angry customer said.
A Westpac Bank staff member told Hibiscus Matters that the branch is closing as it could not reach a satisfactory agreement regarding its lease.
In a brochure the bank suggests going to the Silverdale 24/7 “banking lobby”, banking online, or by phone.
