Peter Flann’s journey to becoming an IT technician has taken an interesting route – beginning when he joined the British Army at the age of 16.
He followed in his father’s footsteps in joining the Army and was unsure where it may take him. Certainly he hadn’t thought about computers until the recruitment office suggested it.
He eventually became a communications specialist in the Royal Corps of Signals, essentially the Army’s IT department, and says it was varied and interesting work.
Peter went on to study computer science at university, while working in IT operations. He then secured a position at a gaming company in London working with, and managing, the latest technology.
His Kiwi wife, Catherine, convinced him to give life in NZ a try and the family moved here last October, settling in Ōrewa.
Peter set up Skylink IT Services in January, repairing computers in people’s homes and also for small businesses. He says having the skills to repair software and hardware issues in a wide range of computers is just part of the job. The rest is about communication.
He says clients like having him come to them instead of having to take their computer to a repair shop.
“I know how frustrating it can be when computers aren’t working and I’m not happy until every issue is solved,” he says. “I go out of my way to make sure everyone is happy and am transparent about what I am doing and how much it will cost.”
Business Directory: Skylink IT Services