Long-established travel agent You Travel has moved after 20 years in the heart of Manly Village – but only across the road.
Business owner Trish Ryder and agent Cherie Farmer are now in a bright new store, directly above the entrance to the underground carpark.
After a challenging year due to Covid-19, the opening of travel bubbles with Australia and the Cook Islands has them both feeling positive.
“We’ve been ticking over throughout – I spent a lot of hours in the middle of the night getting people home last year,” Trish says. “But now it’s all starting to open up again, we’re seeing a few more green shoots. People are visiting friends and family in Australia, and we’re seeing high levels of bookings to Rarotonga right through to November. People are quite confident and feeling upbeat.”
She says small-scale cruises have started again, in Fjordland and around New Zealand and Australia, and there is interest in European river cruising next year.
Trish says with the pandemic changing the travel landscape so radically, it is now more important than ever that people use a travel advisor with a Covid guarantee scheme, since they have instant access to airlines, booking systems and the most up-to-date information.
“What we’re offering is peace of mind. We guarantee that if any travel arrangements are disrupted due to any Covid development, we can be contacted 24 hours a day, seven days a week, so that any disruption is kept to the minimum,” she says.
“We’ve got our finger on the pulse – whether it’s MIQ allocations, changes to travel arrangements, getting people home, or managing refunds and credits from previously booked trips. We can manage all that for people. We’re ready to help our community navigate the new landscape.”
Trish and Cherie will continue to support local clubs and organisations, and are looking forward to seeing clients old and new at the new store. They encourage people to pop in to say hi and grab the latest brochures to read with a coffee.