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Anyone struggling with Auckland Libraries new paperless pick-up system for collecting pre-ordered books should head to Warkworth Library on February 12.
Until May last year, all pre-ordered items were put on collection shelves with a paper slip bearing the name of the person who had requested it, with all items arranged alphabetically by surname.
That system was then dropped in favour of numbering the shelves and, instead of named paper slips, sending requesters an email telling them which numbered shelf their item would be on.
Warkworth Library has now decided to run a special training session for people struggling with the change.
A spokesperson said if anyone was still having trouble finding their books, they should go to the library on February 12 at 10am to learn more about how they can make it work for them.
