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A well-known Warkworth travel agency has a new name and a new look.
The former Harvey World Travel in Baxter Street is now called helloworld, an amalgamation of Harvey World with Air New Zealand Holidays and some United Travel stores.
Owner manager Michelle Beretta says it’s business as usual for staff and clients, with the only real change being the chance to access better deals, plus the new addition of Fly Buys.
“It’s the same faces, the same places, just a different name,” she says. “But by joining forces with the other brands, it gives us greater buying power, which means we can do more advertising and get better deals.”
She cites a recent Air NZ flight deal to LA for $699.
“We had people queuing out the door for that one, and it was exclusive to helloworld,” Michelle says. “That’s what buying power and marketing brings in.”
Michelle says the most important part of her business remains her staff, and she says she is proud of them and their commitment.
“We have Samm, our wedding specialist, who does everything from co-ordinating with planners to flying over to help before the wedding; Ana, who’s been in the industry for 16 years and has an exceptional ability to deal with issues quickly; Katie, who is new to the industry, but has shown this is her passion and is already up for a top newcomers’ award; and Kerrie, who has been in the industry for seven years and works part-time, and has a huge client base with a real art for planning big itineraries.
“And I specialise in high-end exclusive African tours.”
Michelle says their combined expertise and industry knowledge means they can provide travellers with guidance, security and peace of mind as well as the best value for money.
“We take the worry out of travel for our clients,” she says. “We have the knowledge and they get the benefits and back-up.”
