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Consumer NZ has launched a petition in a bid to give shoppers more information on repair options for devices. The lobby group wants to bring in ‘repairability labels’ for things like smartphones and laptops, as it says manufacturers have tied up the repair game to restrict competition.
Product test manager Paul Smith said this had made it too expensive and time consuming for shoppers to repair faulty devices.
“We own the products, so it should be up to us whether we repair, and where the repairs are done, too. These decisions should not be taken out of our hands,” he said.
New Zealanders throw out about 97,000 tonnes of unwanted or broken electrical waste each year – one of the highest per-capita amounts in the OECD. Info and petition: https://campaigns.consumer.org.nz/right-to-repair
