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The Commerce Commission has filed charges against Pak’nSave Silverdale over potential breaches of the Fair Trading Act for inaccurate pricing and misleading specials.
Commerce Commission competition, fair trading and credit general manager, Vanessa Horne says since the Commission’s 2022 market study into groceries, they’ve had a sustained focus on pricing integrity in the sector.
“Shoppers should be confident that the price they see is the price they pay, and specials really are special, Horne says.” The charges recently filed under the Fair Trading Act should serve as a warning to all supermarket operators to address ongoing pricing accuracy issues and implement better processes – or face action.”
The Grocery Industry Competition Act 2023 allows the Commission to issue disclosure standards ( a tool that compels specified parties, such as supermarkets, to supply information to the Commission) to more effectively monitor competition and efficiency in the sector and assess whether the purpose of the Act is being met.
Horne says, breaches in the grocery sector – whether that’s illegal sales practices or non-compliance of codes and other obligations by retailers, wholesalers and suppliers – is one of the Commission’s current enforcement and compliance priorities.
“We encourage anyone who believes a business has breached the Fair Trading Act or one of the other laws we enforce, to report it, using the ‘report a concern’ form on our website.”
