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After 23 years of supplying pure drinking water systems across Rodney, Steve Reynolds of Aqua Works is expanding a fundamental element of the service it already offers. The result: Warkworth Plumbing.
“It was a natural progression,” he says, bridging the gap between what Aqua Works is providing its 3000 customers and the obvious next step – a full, flexible plumbing service, including troubleshooting,maintenance and emergency callouts.
“Calling it ‘Warkworth Plumbing’ is just formalising – authenticating – what we’re already doing,” he says.
In addition to the certified plumbers on staff, Steve has undertaken a four-year plumbing course himself, and is soon to graduate.
“Water treatment and plumbing go hand-in-hand. We already have unique expertise on the water treatment side. What we’re doing now is plumbing – but with a focus on water quality.”
Steve says he fell into the industry largely by accident.
After studying agricultural engineering in the UK, he spent several years travelling the world and driving “the biggest combine harvesters I could find”. Holidaying in NZ in 1994, he fell in love with the country and never left.
After moving to Mahurangi in 1998, he did voluntary work at a Bible college in Snells Beach, where his mentor, who owned a water filtration business, asked him to look after his customers while he recovered from surgery.
“He said, ‘you’re good at this’. Eventually I took over the business – and here we are.”
Living and working in a small town and surrounding areas “brings another level of accountability”, Steve says – a sense of responsibility to ensure his customers, his staff, the business, and the community all do well. “I call it a win-win-win-win.”
