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RVResidents president Peat says there are “fishhooks in contracts”.
The Commerce Commission has warned retirement village operators to up their game over potentially misleading advertising claims and contract terms.
The government agency wrote to 12 retirement village companies at the beginning of the year, informing them that they could be in danger of breaching the Fair Trading Act and highlighted their obligations.
The findings were the result of complaints to the commission by Consumer NZ and the Retirement Village Residents Association of New Zealand (RVResidents), both of which...
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