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Whangaparaoa Lodge in Little Manly was named Supreme Award Winner and Best Motel at the Hospitality NZ Annual Awards.
The awards were announced at a gala dinner held in Wellington on October 19.
Lodge owners Troy and Tomoko Clarry say winning the the awards was overwhelming.
“We are especially proud of our small operations team,” Troy says.
Judges applauded Whangaparaoa Lodge as an example for other moteliers to follow and Hospitality NZ chief executive Vicki Lee, said that the judges all agreed the 46 finalists and the 19 winners were of a notably high caliber this year which made judging especially difficult.
“Whangaparaoa Lodge, however, excelled when it came to genuine Kiwi hospitality,” she said.
The judging process by independent industry professionals considered many aspects of the finalists’ businesses, including staff training and human resources, customer service, food and beverage offerings, marketing and promotional activities, and the demonstration of business growth.
