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Ordering a tank full of water will be easier next summer when the new owner of Artesian Solway Water, on Sandspit Road, Aaron Barneveld, introduces new online services.
He also wants to give customers more payment options including ‘buy now, pay later’.
As a man with a young family, he says he understands how inconvenient it can be to run out of water unexpectedly.
“The technology we will be using will be very customer-focused,” he says.
“This will involve the use of dispatching software to provide clear communication when deliveries will be made, as well as opportunity to have Artesian Water monitor a customer’s tank levels, so water can be delivered before the tank runs dry.
“It gives the customer peace of mind and makes it easier for us to plan deliveries.”
Barneveld is no stranger to the water business.
He worked for Artesian Water when it was owned by Dave Wyatt more than 10 years ago and, more recently, has been the operations manager for a large water delivery company based in Auckland. He is also a licensed builder, specialising in renovations.
Barneveld says he bought Solway because he believes the water it distributes is as good as anything found anywhere in NZ.
“Because the water comes from a few deep natural artesian aquifers, it is tested every month to ensure the quality. It is always so clear and clean.
“And, the water is delivered in one of two stainless steel food-grade tankers to ensure it arrives in the best possible condition.”
