Everyone will need to play their part to keep safe when Auckland Council reopens most of its facilities, including libraries, pools and community centres, today (August 31).
That’s the message from Auckland Mayor Phil Goff.
In line with Auckland’s change to alert Level 2 last night, reopened facilities will have procedures in place to ensure the health and safety of customers and staff.
QR codes have been placed in all council’s public buildings, including libraries, pool and leisure centres, and community venues and council will be encouraging all visitors to check-in using the NZ Covid Tracer app or register their visit manually, as well as observing social distancing and introducing limits on group numbers.
In addition to community facilities, council service centres and customer-facing facilities will re-open, but with some changes to process.
Auckland Council Acting Chief Executive Patricia Reade says some face-to-face services, such as in-person pre-application meetings and drop-in consultations won’t be available under Level 2, and applications for consents or licences are now also online.
“It’s important to check council website or call ahead to make sure the service you need is available,” Ms Reade says.
“For quite some time we have been set up to undertake significant portions of our business in a virtual environment. The circumstances we find ourselves in now means that has become a primary way for us to interact with our customers.
“We will still have a physical presence and our teams that work in the community, like food inspectors, animal management and noise control officers, will still be carrying out their work with appropriate health and safety procedures in place.