ASB bank is holding a series of workshops at its Wellsford branch over the next two months to guide customers through self-service banking options.
The bank’s Northland rural team will help people with mobile and internet banking, bank cards, ATM and phone services, as well as looking at frauds, scams and cyber safety.
ASB says the four workshops are designed to make customers feel comfortable with using online services, guide them through relevant processes and answer any questions.
“It is the perfect opportunity to bring along family members, friends or neighbours who need assistance with banking services,” a spokesperson said.
Anyone attending will be given a step-by-step guide to self-service banking.
The Better Banking workshops last for an hour and will be held at the Wellsford ASB on Wednesday, July 15, at 11am; and Wednesday, July 28, Wednesday, August 25 and Wednesday, September 29, all at 9.30am.
ASB was approached to ask if the workshops might be a prelude to the Wellsford branch being permanently closed at some time in the future, but the bank said there was no correlation between workshop locations and branch closures in Wellsford, or anywhere else.
Wellsford was one of 25 branches to have its opening hours cut by ASB last year, taking it from five days a week to just Monday, Tuesday and Friday.