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As the season quietens down, we all start to reflect on the season past, what we achieved and where we could aim to improve. We are doing just that at the Warkworth i-SITE Visitor Information Centre – looking at what can we add to the services already provided, not only for the international tourist, but for our locals and domestic visitors to the region.
We currently provide booking services for accommodation, activities, buses, trains and ferry’s, both locally and throughout the country. In January the Warkworth i-SITE took advantage of a live accommodation booking system which was integrated into our ticketing system called ‘Ibis’. This allowed the team to search and view live inventory across the country, as well as locally, but it is limited to those who are listed with Bookit. This provided the team with a tool to show how quickly properties were booking up, what was available to book with real-time pricing and provided a transparent booking process.
Recently we decided to become an i-TICKET agent, offering a ticketing service to the community. The normal fees apply as if you were to book online, but now you have someone who can look up the tickets for you and you have a choice of payment.
Staying connected with the local community is also key to the success of the i-SITE. Leading up to the Kowhai Festival, the i-SITE will be selling raffle tickets to raise funds for the Jane Gifford. Donations for the prize draws have been kindly donated by Warkworth local businesses. Tickets can be purchased from the i-SITE and the winners will be drawn on October 8.
Warkworth i-SITE Ph: 425 9081, 1 Baxter Street.
